Tiếng Việt
ไทยOla Squid Delivery Policy
Ola Squid is committed to delivering squid snack products such as whole seasoned flattened squid, shredded seasoned squid, or ultra-spicy ZAPMUK to you quickly, safely, and in perfect condition. Our delivery policy is designed to ensure maximum convenience and satisfaction.
Delivery Time
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Within Ho Chi Minh City: Orders are delivered within 2-3 working days from the order confirmation date.
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Other provinces/cities: Orders are delivered within 4-5 working days, depending on the location.
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Note: Delivery times may be extended due to weather conditions, public holidays, or courier delays. We will inform you if any changes occur.
Shipping Fees
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Shipping fees are calculated based on the delivery address and clearly displayed at checkout.
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Free shipping: Applied for orders from 1,000,000 VND.
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Customers in remote or special areas (islands, mountainous regions) may incur an additional surcharge, which will be notified in advance.
Delivery Process
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Order processing: Orders are confirmed and processed within 24 hours after placement.
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Tracking number: You will receive a tracking code via email (info@olasquid.com) to monitor your delivery status.
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Product inspection: Please check the packaging and product immediately upon receipt. Report any issues (if any) via hotline 0989616989.
Important Notes
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Accurate information: Please provide complete and accurate address and phone number to avoid delays.
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Receiving the order: If you are unavailable at the delivery address, please authorize someone to receive the package on your behalf.
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Returned orders: Ola Squid is not responsible if the order is returned due to incorrect contact information or refusal to receive the package.
Ola Squid’s Commitment
We strive to deliver our squid snack products to you in the shortest possible time and in the best quality. If you have any delivery inquiries, please contact our hotline 0989616989 or email info@olasquid.com for immediate assistance.