Terms & Conditions

When using the website olasquid.com to purchase squid snack products such as whole seasoned flattened squid, shredded seasoned squid, or ultra-spicy ZAPMUK, you agree to comply with the following terms and conditions. These rules are designed to ensure a fair, transparent, and convenient shopping experience for both parties.

General Provisions

  • Product quality: Ola Squid offers squid snacks imported from Thailand, made from 100% real squid with no flour fillers, meeting food safety standards.

  • Compliance with the law: All transactions on the website must comply with the laws of Vietnam.

  • Right to refuse service: Ola Squid reserves the right to refuse service to customers engaged in fraudulent activities, legal violations, or actions that may damage the brand’s reputation.

Ordering & Payment

  • Order confirmation: After placing an order, you will receive an email or SMS confirmation with order details.

  • Order cancellation: Ola Squid reserves the right to cancel any order with inaccurate, incomplete, or fraudulent information.

  • Accurate information: Customers must provide complete and accurate information (full name, address, phone number) to ensure timely delivery.

Website Use

  • Content copyright: All images, product descriptions, and content on olasquid.com are the property of Ola Squid. Copying or using them without permission is prohibited.

  • Prohibited activities: Do not use the website for illegal purposes such as hacking, spreading viruses, or unauthorized data copying.

Customer Responsibilities

  • Check the product immediately upon receipt.

  • Store products properly (in a dry place, away from direct sunlight) to maintain quality.

Changes to Terms

Ola Squid reserves the right to update these terms without prior notice. Changes will be posted on the website, and customers are encouraged to review them regularly to stay informed.

Customer Support

If you have any questions regarding these terms, please contact our hotline at 0989616989. The Ola Squid team is always ready to assist you for a worry-free shopping experience!